Guides written by the counter and workshop team at RJ Digital Alliance — upgrades, compatibility, troubleshooting, orders and warranty.
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Account & Sign-in — Creating an account, signing in and out safely, resetting a password, and getting a business account verified for GST so tier pricing applies automatically. Covers what we will never ask you for — a password, OTP, UPI PIN or full card number — and what to do if somebody claiming to be us does. (1 guides)
Orders, Payments & Invoices — Placing an order and understanding what each status means, which payment methods are accepted and when a payment is actually confirmed, downloading a GST invoice, and adding a GSTIN or purchase-order reference so your finance team gets the documentation it needs. (2 guides)
Delivery, Pickup & Returns — Same-day counter collection, delivery across Mumbai and the rest of India, what happens when a parcel is delayed or arrives damaged, and how cancellations, returns, replacements and refunds work in practice — including which items are excluded and why. (1 guides)
Quotes & Business Procurement — Requesting a written quotation from your cart, how tier pricing applies once GST verification is complete, why a quotation carries its own validity period, and how an accepted quotation converts into an order without re-entering anything. (1 guides)
PC Builder & Compatibility — Using the online PC Builder, reading the compatibility warnings it produces, sharing or saving a build, and understanding what the builder checks — socket and chipset, memory generation, graphics-card clearance, power-supply capacity and connectors, cooler height and M.2 keying. (2 guides)
Desktop Upgrades — Identifying what is already inside a desktop and what it can take: RAM type, speed and slot limits, storage interfaces, graphics-card clearance and power headroom. Step-by-step upgrade procedures with the safety precautions that matter and the points at which to stop. (2 guides)
Laptop Upgrades — Working out whether a specific laptop can be upgraded at all — many have soldered memory, a single accessible slot, or no serviceable path — and how to do it safely when it can. Includes the model-specific cautions that make laptops different from desktops. (1 guides)
Storage, Backup & Data Migration — Choosing between 2.5-inch SATA, M.2 SATA and M.2 NVMe, checking key and length before buying, installing a drive, and moving an existing Windows installation across without losing anything. Backup and recovery-key checks come first in every one of these. (3 guides)
News & industry — What has just launched, what has changed, and what it means if you are buying a machine this month. (59 guides)
Windows, Drivers & Connectivity — Setting up Windows on a new machine, installing and cleanly updating drivers, and fixing Wi-Fi or Bluetooth that has stopped working. Covers what to do when an update fails and how to preserve the error information a technician will ask for. (1 guides)
Troubleshooting & Diagnostics — Structured checks for the faults we see most often: no power, powers on but no display, a drive that is not detected, overheating, and sudden slowness. Each guide states the low-risk checks to try, what the result tells you, and the point at which to stop and get help. (5 guides)
Repairs, Warranty & Service Tracking — Booking a repair, what the diagnosis and quotation process involves, tracking a job by ticket number, and making a warranty claim — including how manufacturer, distributor and seller warranty differ and which evidence each one needs. (2 guides)
Buying Guides & Product Education — Independent explanations of the choices that cost the most money to get wrong: DDR4 against DDR5, NVMe generations, power-supply sizing and connectors, graphics-card selection by workload, and how to tell genuine, grey-market, open-box and refurbished stock apart. (6 guides)